Cancellation Policy

TERMS OF SERVICE CANCELLATION POLICY We do not accept last minute cancellations. you may receive a full refund or make a change to your booking if you cancel/change at least 48hrs prior to your scheduled session time, and 1 week for Classes or workshops. In the 24-48hr period prior to your booking, you may change your booking or receive an in-store credit. You will not receive any credit or refunds within the 24hr period prior to your scheduled session time nor will any changes to your booking be allowed. For all flat rate Venue bookings , you may receive a full refund or make a change to your booking if you cancel/change at least 2 weeks prior to your scheduled session time. There will be no credits/changes/cancellations within 1week of your scheduled session time. If you need help with bookings please contact us at email@blackrainstudios.com LATE ARRIVAL Sessions are booked back-to-back so you must arrive on time. Please arrive 15 minutes early for the check-in and waiver process.